Shipping and Payment Policies
International Orders
If international shipping is not available at your location, feel free to email me, I'd be happy to provide a custom shipping quote.
How long does my order take to ship?
All orders are dispatched from the studio within 5-7days, insured and securely packaged with special care and to ensure the quality and safety of your purchase. All orders are shipped via USPS. You will receive shipping confirmation with tracking information once the item has been shipped.
Returns & Exchanges
I do not accept returns or exchanges. If for some reason your item arrives damaged or if you receive the wrong item, get in touch with us so that we can evaluate the issue and make it right. Thank you for understanding.
Need more help?
Contact us at hello@sybyllaceramic.com