Shipping and Payment Policies

For orders shipped to destinations outside the United States, the shipping cost displayed at checkout does not include any duties, taxes, or other fees that may be assessed on the shipment, all of which are the customer’s responsibility. Sybylla Ceramic is not responsible for any duties, taxes, or other fees that may be assessed on international shipments.

 

 How long does my order take to ship?  

All orders are custom packaged with special care to ensure the quality and safety of your purchase. All orders are shipped via USPS. You will receive shipping confirmation with tracking information once the item has been shipped.

  

Returns & Exchanges

We do not accept returns or exchanges. If for some reason your item arrives damaged or if you receive the wrong item, get in touch with us so that we can evaluate the issue and make it right. Thank you for understanding.

 

Need more help?

Contact us at hello@sybyllaceramic.com